Meeting/Event Information

Speaker: Hugo Hernandez

Topic: Untangling High‑Stakes Conversations

As collective endeavours, projects rely on alignment between diverse stakeholders. Yet conflict often emerges when assumptions remain hidden, perspectives go unexplored, and conversations prioritise persuasion over understanding.

This free 1.5‑hour interactive workshop is designed for project professionals who regularly navigate complex, high‑stakes conversations. Participants will explore how confirmation bias, limited listening, and the desire to “win” can create the illusion of alignment — storing conflict that later resurfaces as delays, rework, or damaged relationships.

Through guided discussion and experiential learning, participants will practise approaches that shift conversations from debate to generative dialogue, where diverse perspectives are genuinely understood and shared solutions can emerge.

Learning Outcomes: 

Mode of attendance: In-person only

For attending this event, PMI Members will earn 1 PDU.

Event Cancellation and Refund Policy

To maintain the integrity of our financial reserves and event planning, the following rules apply:

 1. Small Balance Policy: Payments of $50 or less are non-refundable to cover administrative overhead.

 2. Notice Period: Refund eligibility expires exactly one week (7 days) before the event date. This allows for accurate catering and resource allocation.

 3. Non-Retroactive: We cannot honour refund requests made after the event has taken place, regardless of attendance.

 4. Method of Disbursement: All approved refunds will be paid via BSB/Account Number. We do not offer cash refunds or credit card reversals.